Cancel Order
Order Cancellation
Orders may be cancelled within 2 hours of placement at no charge. After 2 hours, orders may have already entered processing and cancellation may not be possible.
How to Cancel
To cancel an order, email [email protected] or call (323) 982-3487 immediately with your order number and subject line "ORDER CANCELLATION." We will confirm cancellation by email.
Subscription Cancellation
Subscribe & Save subscriptions can be cancelled at any time with no fees or penalties. Log into your account, email [email protected], or call (323) 982-3487 to cancel. Cancellations received before the 15th of the month will take effect the following month.
Refunds on Cancelled Orders
Cancelled orders that have not yet shipped will receive a full refund within 3–5 business days. Orders that have already shipped must be returned per our Refund Policy.